Privacy Policy

Information we collect

When you create an account or place an order we collect the details needed to fulfil it — your name, email address, phone number, shipping and billing addresses, and order history.

How we use your information

We use your information to process orders, arrange delivery, provide support, and keep you updated about your purchases. With your consent we may also send occasional product news you can unsubscribe from at any time.

Payment information

We do not store full payment card details on our servers. Where online payments are offered, they are handled by a PCI-compliant payment provider.

Cookies

We use essential cookies to keep your cart, session and preferences working. These are required for the store to function correctly.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting our support team. We will respond within the timeframes required by applicable law.

Data retention

Order records are retained as required for accounting and legal obligations. Account data is removed on request where no outstanding obligations apply.